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TimeDe 8 à 9 heures (environ)
TransportRamassage à l'hôtel offert
TicketBillet mobile
Proposé en : Anglais et 3 autres

Vue d'ensemble

Découvrez la diversité de Grande Canarie en toute simplicité, en une journée, au cours de cette visite de l'île en autocar. Découvrez la capitale, Las Palmas, avant d'explorer l'île, le centre montagneux, les forêts, et les vallées de palmiers verdoyants. Contemplez les points de vue, admirez le sommet du Roque Nublo, et les maisons à balcon des villages des Canaries, et visitez une rhumerie pendant que vous découvrez Grande Canarie, son histoire et sa culture. Des points de transfert sur la côte Sud et à Las Palmas (frais supplémentaires), et un surclassement en option pour un embarquement prioritaire sont disponibles.

Avis

Avis des voyageurs Viator

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K
, janv. 2018

I booked this tour during our stay in Gran Canaria in January 2018, for my partners 40th birthday. We decided to book the tour on the day of his birthday, so It would create a memorial day. When booking the tour did state that there was a collection in Las palmas, which was where we were stay. Once confirm the collection point was also deemed and paperwork was received with no problem. The actual day of the tour and the itinerary was good except for a late pick up. As we were heading back to the resorts we were told approximately 2mins before leaving the bus that we were due to exit the bus, my partner raised a concern with this, as he believed that we were at the south of the island and not where we were collected. It turns out that we were dropped in Maspalomas and not Las Palmas. We were told to walk over the bridge and catch a bus. We had no idea where we were and was given very little direction. When calling the office, they turn around and basically said it was our issue and all tours finished in the south and was highlighted in the paperwork that was sent. After reviewing the paperwork again, I can confirm that there is not information included to say that the tour finished in the South, as I would never have booked if we were being dropped half way round the island and have to pay more to get back. As you can imagine this put a dampener on the day, especially as it was my partners birthday and also made us late for our dinner plans
I have used this company, whenever I have travelled and also had a great experience, but I have never heard of a tour collecting and not dropping back to the same place. I will think twice about using you again, especially if the tour description and paperwork does not show the full information

Best regards


Phone
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33 1 70 38 74 44
Appelez le 33 1 70 38 74 44
Code produit : 60269P4

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