Nous avons eu un temps merveilleux sur votre Sedona / Grand Canyon Tour. Nos chambres étaient de qualité supérieure et les excursions étaient très bons. Tous vos guides étaient bien informés et prestance. Richard était notre guide préféré, cependant. Il semblait résumer l'esprit de l'expérience Canyon Sedona / Grand ensemble de manière très spéciale. Il connaissait les meilleures vues et à condition que les expériences les plus agréables.
Je ne manquerai pas de recommander votre entreprise à nos amis!
Si vous voulez juste voir le Grand Canyon de cette tournée est très bien. Malheureusement, il n'est pas assez long pour faire des choses comme le dos de mule dans le canyon ou le rafting etc et rien d'autre que "la recherche" n'est pas inclus dans la tournée. Recommande vivement le tour d'hélicoptère être inclus en option sur le chemin de sorte qu'une fois l'objet de dumping dans le parc vous n'êtes pas forcés de payer 20 $ par trajet ainsi que des conseils pour prendre un taxi à l'aéroport. La plupart des gens n'ont probablement le vol et son aspect au moins essayer de vous faire une fois dans le parc. (Après avoir dit que le guide que nous avions sur deux jours a été brillante et effectivement sonné et réservation de l'hélicoptère et disposés repasse dans le parc pour nous, qui a été apprécié).
L'entreprise doit régler sa «politique de bagages», comme il y avait 4 d'entre nous les voyageurs internationaux sur la tournée qui a dû prendre leurs grosses valises avec eux, car il n'y a pas d'installations de stockage dans les hôtels, nous sommes restés à Phoenix ou à Sedona. Heureusement il n'y avait que 6 d'entre nous ramassé le jour 1 que nos valises finit par s'asseoir sur les sièges dans la cabine.
Les pilotes tour changées tous les jours même si le pilote que nous avions le premier jour vint à Sedona avec un nouveau groupe sur la deuxième journée et nous avons eu un autre nouveau pilote sur le 3e jour pour nous apporter la maison. Avec le "basculement" des exigences des Etats-Unis c'était un peu difficile de justifier le déversement 3 différents guides pour 1 tour.
We had a relaxing and enjoyable trip to Sedona and the Grand Canyon. Our tour was run by Ma Pa Travels of Arizona, for Viator. The accommodations were good, the transportation was comfortable, and we got to see a lot. The tour guides in particular were great. We had Mr. Wayne for pick-up and drop-off from Phoenix; Al for a short tour of Sedona, and Kris for our day from Sedona to the Grand Canyon. Each one of them was friendly, obliging, and a wealth of information! They were always on time (earlier even) and considerate of our needs (we were two women traveling). We didn't always get a whole lot of time at locations along the way to the main destination (Grand Canyon), but the guides needed to accommodate both the one-day and 3-day travelers, so it was understandable.
I am glad that we were able to do the 3-day trip, which gave us plenty of time to take in the sights, hike, shop, eat, and relax, at both Sedona and the Grand Canyon. Had we done the day-trips, I imagine it would have felt a bit rushed (particularly at the Grand Canyon) and would have been a lot of driving.
Overall, a very good experience.
The tour was great! The scenery was spectacular and the supplier, Ma and Pa Tours, were friendly, helpful and efficient in contacting us. It would have been helpful to have a little more detail upfront as to what all was involved - ie. an extra side bus tour in Sedona which was awesome, and the fact that the drivers 4 in all expected tips for these tours - one, aggressively so! The bus drivers were good drivers and had lots of information to share.
In Sedona, we stayed at the Arabella Hotel which was very clean and the staff was friendly and helpful. One staff member recommended the Javalina Cantina a Mexican-American restaurant within walking distance and it was EXCELLENT!
The Grand Canyon was spectacular and on the last day, we decided to take in the IMAX theatre. Here again, it would have been helpful to know ahead of time that it was even a possibility during the trip. We Googled it the night before and were surprised by the very reasonable rates, Seniors were 10.50 if booked online. It cost 14 each way to take a taxi. One glitch was the fact that on the return taxi ride, the driver asked if we had a voucher from our bus driver stating that we had been on a bus tour. We did not receive any such voucher and she informed us that we might have to pay an additional 6 fee because the IMAX theatre was outside the park in Tusayan. We were questioned at the toll booth and convinced the person that we had been on a Ma and Pa tour better known as Red Rock tours and they let us through. So heads up, ask the bus driver for a voucher to let you get back into the Grand Canyon National Park area without additional cost. The IMAX was a must see - a 34 minute amazing show and a super gift shop outside that sells DVDs of the show!
These 3 days were the highlight of our Arizona stay.
For the most part, the Viator trip was excellent. The hotels in Sedona and the Grand Canyon were great. The tour guide on Day 2, JR was very knowledgeable. He made many stops throughout the day to let us see the sights. The guide the 3rd day, Wayne? was also excellent. The guide in Sedona was not good. He basically had a script and didnt want to or know how to answer our questions.
My main criticism was that the drivers far exceeded the speed limits and although we arrived safely I felt that their driving was reckless.
Apart from a few problems prior to the trip with communications, the organisation, reliability and quality of guides and information were outstanding. I also used your organisation to see the Muir Woods and the same thing applied. I will use you again, and have recommended you to friends. Pip